For Thai leaders and HR teams, we've crossed the starting line of 2024, and surely, you still need to keep these questions in mind:
- How might Generative AI impact the way HR teams boost productivity and enhance the overall employee experience?
- How will HR drive performance and build a better workplace?
- How will Diversity, Equity, and Inclusion increasingly become a priority in talent acquisition for many Thailand-based organizations?
- How will better alignment of leadership and skills development organization-wide (and how the learning experience) be essential?
Do not forget all of this is set against a new backdrop of generational shift and a digital transformation jump greater than it may first appear. No doubt, HR needs a makeover, going beyond hiring new talent to actively develop and upgrading existing employees. They can contribute to the organization's public relations efforts by positively representing the organization's brand. Business leaders will start seeing HR as a partner for positive change, culture, and tech-driven growth.
The old-school HR approach simply won't unlock new doors in this era of tech-savvy generations. Embracing change is the only way, and here's what's a must for HR in 2024:
- Rethink HR's Role: Ditch the admin tasks and empower your HR team to become strategic changemakers. Partner with business leaders to upskill them to contribute to organizational change and instill pride in their employees.
- Go Beyond the Office Walls: Today's generation of employees grew up in a digital world and readily share their work experiences online. Taking notes from marketing, HR needs to navigate the digital scene and make sure the organization's voice is loud and clear on social media and reinforcing the brand image.
- People First, Paperwork Last: Say goodbye to being a transaction machine and become a success engine! Let AI handle the boring stuff, you focus on the good stuff - “people”.
- HR leads the way in AI adoption: Generative AI signals a new era in workforce evolution. Be the lead player, not the spectator. Guide your team to harness its power and unlock transformative potential.
For the above to happen, leaders need to:
- Get HR involved in the planning process: They can share their insights on hiring, developing, and growing your people. This way, HR strategies support your overall business goals, making HR an integral part of shaping a company’s strategic vision rather than just serving as a support function.
- Invest in HR tech: It's important to use modern technology to simplify HR processes, make better data-driven decisions, and gain insights. Getting on board with AI and machine learning will level up your talent management and employee experience.
- Promote HR rebranding: It's time to put people first. Promote a culture that values employee well-being and continuous learning. Prioritize initiatives that foster a positive workplace culture, contributing to employee satisfaction and retention.
- Spot your future Talent: Work with HR to identify high-potential employees, give them opportunities to shine, and establish a robust succession planning strategy. This initiative-taking approach ensures a pipeline of talent for critical leadership roles.
2024 will require leaders and HR professionals to sail into uncharted waters. The need for fresh mindsets, skills, and cutting-edge technology has never been more urgent. The days of HR merely playing a supporting role are swiftly coming to an end, along with the era of those unwilling to take the leap!